Financial institutions nationwide are challenged by the escalation in consumer demands, evolving threats to security, strict compliance requirements, and increased pressure on the bottom line.

With a deep understanding of regulatory compliance requirements and internal operations, Convergint deploys scalable solutions to meet the evolving needs of financial institutions.

Key differentiators

Convergint is committed to providing industry-leading service for branch networks in support of optimal security, operational efficiencies, and customer experience. What sets Convergint apart?

  • Execution

    Due to investments in Convergint’s service infrastructure, equipment availability, and expertise, the quality of service provided to Convergint Financial customers meets or exceeds all KPIs. Time and time again, Convergint demonstrates excellence in service execution.

  • Transparency 

    iTrac and iCare provide a level of detail and performance transparency that is highly valued by Convergint’s enterprise, regional, and community clients. Convergint is held accountable for results, and is committed to being the best service provider to customers.

  • Portfolio

    Vendor consolidation strategy is commonly pursued by financial institutions for the sake of simplified process and reduced cost. Convergint’s comprehensive portfolio of products and services is therefore well received by banks and credit unions of all shapes and sizes.

  • Commitment

    Convergint was built on a solid foundation of Values and Beliefs. “We expect to be our customers’ best service provider – No matter what business we are in” is the cornerstone of our business philosophy.

Core services

Convergint’s financial team of well-trained specialists are committed to delivering service excellence, whether in the field or stationed at remote service locations. Convergint’s core services include:

Electronic security integration

With a deep understanding of enterprise integration and the evolving needs of customers, Convergint deploys scalable, customizable solutions to transform financial institution’s security.

Physical security design and installation

Convergint leverages a comprehensive portfolio of physical security equipment to optimize operations for branch networks nationwide.

Financial self-service design and installation

Convergint’s customer-facing and teller-facing automation offerings optimize the customer experience while addressing the need for improved efficiencies. In partnership with Hyosung, Convergint provides industry leading, core integrated technology for banks and credit unions nationwide.

Repair and maintenance

The success of financial institutions depends on their ability to optimize uptime for all branch equipment. Convergint provides repair and maintenance services for the following:

  • Physical security equipment
  • Electronic security equipment
  • Financial automation equipment

Beyond the core

Convergint goes beyond its core service offerings to fully satisfy the needs of financial customers with full-scale monitoring, professional services for automation, and Remote Branch Insight (RBI). The latter is Convergint’s newest service entry which optimizes the performance of automation equipment for banks and credit unions, and ensures both visibility via remote dashboards, reporting, and flexibility with agnostic hardware compatibility.

Contact us

Convergint is a trusted leader providing the highest level of protection for financial institutions. To learn more about Convergint’s financial capabilities, contact a specialists today.

Recommended Articles