Artificial intelligence (AI) works to integrate comprehensive solutions that enable business intelligence and data-driven decisions, while streamlining efficiencies, driving automation efforts, and lowering costs. AI is shifting the modern landscape of security and surveillance, changing the way users interact with their security systems. As it has for other global industry sectors, AI is taking hold in the federal government at a rate that surpasses previous digital adoptions. AI-powered recording-keeping, digital identity management, and national security monitoring tools are already making their way into daily operations, working directly with large quantities of data and driving sound decision-making.

Convergint partners with Axis Communications to provide customers across several verticals with the latest innovations in AI to improve safety and security, including the federal government sector. These AI solutions can integrate with tools already used to optimize workflows by analyzing, enhancing, and synchronizing a wide variety of data type tools, facilitating system optimization at federal and military installations worldwide.

Artificial intelligence has the ability to enhance the human factor by correlating and highlighting seemingly unrelated points that may not be immediately obvious to a busy human operator.

Business challenges faced in the government sector

Currently, the federal sector is experiencing a transition into the new digital age with the modernization of technology. However, the current functions of many key government systems have left some public organizations unsure of how to move forward. The obstacles associated with managing this modernization is different for each organization and often fluctuates depending on various external factors.

Below are some core challenges faced in the industry:

Limited internal expertise

Maintaining the vast financial and personnel assets, equipment framework, security infrastructure, and safety requirements is necessary for a government agency to function, but can become a strong challenge without the right internal expertise available. Not having the correct tools- to offset the employee burden and lack of internal bandwidth can also create obstacles.

Reluctance for digital adoption

When implementing changes to organizations’ network or physical equipment, some agencies may find that they have quite a few obstacles to overcome, including a reluctance towards digital adoption.

Budget allocation

Regardless of size, prestige, employee count, or mission, a common obstacle that many organizations face is how to allocate a budget to the most effective solutions, which can have far-reaching effects that contribute to other core problems.

Procurement and compliance

While the federal government sources goods and services—ranging from real estate to surveillance and office equipment—procurement is required to follow specific protocols. This means the process of technical procurement, such as AI, can be difficult to understand.

Business value: Modernized transformation with AI analytics

As AI continues to be integrated into many organizations, the fields of data acquisition and AI analytics are constantly evolving, while the reliance on them to solve critical industry challenges grows in conjunction. While this is a positive sign for the industry, a few questions still stand: what constitutes AI within the government, how can it be utilized to improve our agencies, and what types of data should be collected?

Some examples of real-world applications of AI include:

Fortifying national security

Within the government sector, AI solutions are primarily used for national security purposes, whether it’s to identify intrusions across a boundary, track a vehicle on a watch list, monitor a person on a no-fly list, watch for an unattended bag at the airport, or alert against rockets in our air space.

Balancing security and data privacy

The primary key to striking a successful balance with security and data privacy is transparency. This can be accomplished by providing transparency about compliance efforts, including how data is collected, where data is stored, and what the security protocols are. In the delicate balance of privacy and security, transparency can help people feel more confident that their best interests are protected.

Integrating AI into the workforce

As federal agencies struggle with strict funding, staffing shortages, and rising expectations from their citizens, it is crucial that they find new ways to handle routine services and transactions. Artificial intelligence is the ideal solution for procedure-heavy operations. Not only are the overhead costs significantly reduced, but it is also convenient for both citizens and the workforce with added-value options such as self-service.

Responding to disasters

Many industry leaders around the globe have started using AI as an effective way to detect both ongoing and potential disasters. Through these initiatives, they are able to distinguish where they may occur, what critical infrastructure may be affected, what areas are the most vulnerable, how to minimize the impact, and how to cope with the aftermath.

Business outcome: The acceleration in digital adoption of AI

The federal government industry has faced a fair number of challenges in the past few years, but it has also made significant strides towards adopting innovative technologies to overcome these hurdles. Fortunately, the implementation of AI solutions, real-time data analytics, remote monitoring, and robust unified communications can work in tandem to navigate many of these issues while improving an agency’s operational efficiency, reducing overhead costs, and preventing further employee strain.

Learn more

Convergint, partnered with Axis, provides customers with the latest innovations in deep learning specifically through AI solutions. Contact a Convergint expert below to learn more about these technologies.

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