In healthcare, drug diversion where controlled substances are misused or stolen, is a significant threat to patient safety and healthcare integrity. Despite its critical importance, addressing this issue can be challenging due to complex operational demands and security needs. Ensuring strict control over medication access not only protects patients but also upholds the standards of care and compliance in healthcare facilities.

Convergint has partnered with Milestone Systems to introduce advanced technology solutions. These innovations are designed to strengthen security measures, improve monitoring of medication distribution, and enhance patient care in hospitals and clinics. This collaboration ensures healthcare facilities are equipped with the latest tools to prevent drug diversion and maintain a safe environment for patients and staff.

Solutions & benefits

To counter drug diversion, robust detection and prevention strategies are essential:

Video Technology

XProtect® by Milestone Systems, combined with security cameras, monitors drug areas and records activities

Access Control Systems

Use badges or biometrics to secure medication areas, combined with video surveillance to spot unauthorized activities

AI Integration

Enhances monitoring with object recognition and anomaly detection

Results

Successful hospitals integrate access control and high-resolution cameras with video management software for early detection of diversion incidents and strengthened safety protocols.

Key takeaways for healthcare facilities include:

  • Installing security cameras in critical drug storage and distribution areas

  • Utilizing video analytics to detect unusual behavior

  • Implementing strict access control policies

  • Conducting regular auditing video and access data

  • Educating employees about the risks of drug diversion

Reporting and partnerships

Suspected drug diversion should be reported to law enforcement and the DEA Office of Diversion Control. Partners like Milestone Systems enhance security systems to prevent drug diversion.

Contact an expert today to discover how Convergint and Milestone’s innovative solutions can elevate healthcare facilities’ security and operational efficiency, offering tailored consultations, demonstrations, and personalized solutions.

About Milestone

Milestone Systems is a leading provider of data-driven video technology software in and beyond security that helps the world see how to ensure safety, protect assets, and increase business efficiency.

Milestone enables an open platform community that drives collaboration and innovation in the development and use of network video technology, with reliable and scalable solutions that are proven in more than 500,000 customer sites worldwide. Founded in 1998, Milestone is a stand-alone company in the Canon Group. For more information visit: www.milestonesys.com

Please see the “IMPORTANT PRODUCT SAFETY AND SERVICE INFORMATION” documentation, available at convergint.com/terms  prior to using a Convergint-installed solution.

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