The Convergint Utilities team provides strategic guidance, methodical program implementation, and comprehensive solutions focused on optimizing security and driving operational efficiencies for the utilities sector. Convergint deploys a layered design to support maximum performance and functionality and leans into their position as a valued resource for utilities nationwide.

Together with valued partners, Convergint Utilities is leading the way to 2025 through:

Expertise and thought leadership

Convergint Utilities is increasingly referred to as a trusted authority in the utilities security space. This is achieved by:

  • Developing in-depth knowledge: Convergint understands the nuances of the industry, from regulatory changes to emerging trends, and continues to invest in deepening expertise. The Convergint Utilities team leverages broad and substantive industry experience.

  • Sharing insights: Convergint leads the way with industry-specific thought leadership, providing detailed insights, identifying trends, and outlining utilities forecasts, including through the Utilities Best Practices Guide.

  • Speaking at industry events: The Convergint Utilities team is highly visible at key conferences, webinars, and panels, strengthening engagement within the industry.

Strategic partnerships

Convergint Utilities collaborates with key partners and industry leaders to facilitate the delivery of optimal outcomes. This is achieved by:

  • Leveraging partner technology: Convergint is invested in strategic partnerships that lean into leading-edge technologies that can make a measurable difference in results for their customers to manage an evolving risk landscape.

  • Engaging in industry associations: Convergint actively participates as a thought leader in associations, trade groups, and councils specific to the utilities industry.  As such, the Convergint Utilities team supports the various industry organizations and works towards bringing additional value to the industry beyond just security system implementations.

  • Providing regulatory insights: Convergint collaborates with various industry stakeholders and others to monitor changing regulations for the utilities industry and supports customer compliance and threat mitigation.

Customer engagement

Convergint Utilities works hard to maintain close relationships with their customers. This is achieved by:

  • Multi-channel communications: Convergint has a strong presence across digital platforms, media outlets, and social channels with utilities specific content that provides value for the customer. Convergint is therefore considered a thought leader in this space.

  • Vertical Think Tanks: Convergint encourages collaboration between end-users by sponsoring utilities-specific Think Tanks, where they address the industry’s most critical issues and share best practices for collectively responding.

  • Multi-departmental interaction: Convergint is engaged in exploring opportunities to packetize and productize solutions for multi-departmental implementation. This opens up funding and supports the optimization of operational efficiency.

Social responsibility

Convergint is committed to being a strong community member and providing ethical leadership in the industry. This is achieved by:

  • Convergint Social Responsibility Day: Convergint has built a culture of giving that is regarded as central to the organization’s success. This commitment is taken to the next level with the annual Convergint Social Responsibility Day. Each year in June, Convergint pauses operations for a full workday, allowing its colleagues to engage with their communities and make meaningful contributions to those in need.

  • Convergint Values and Beliefs: By living according to the guiding Values and Beliefs, Convergint aims to make a meaningful difference every day. Convergint embodies fairness, honesty, and sound business ethics in all transactions.

Effective security and safety is a multi-layered approach involving people, processes, and technologies. Convergint-provided products and services are only one part of this multi-layered approach, will not detect or prevent all threats or solve every risk, and should not be your sole method of security or safety. Please see the “IMPORTANT PRODUCT SAFETY AND SERVICE INFORMATION” documentation, available at convergint.com/terms, prior to using a Convergint-installed system.

Contact us

Convergint Utilities is leading the utilities sector towards 2025 by focusing on expertise, strategic partnerships, customer engagement, and social responsibility. Through in-depth industry knowledge, collaboration with key stakeholders, and a commitment to community involvement, Convergint not only prepares for the future but actively shapes it. This dedication to innovation and excellence empowers utilities nationwide, ensuring a secure and resilient environment.

The Convergint Utilities team delivers expertise, innovation, partnerships, and engagement, all in support of our ability to be our customer’s best service provider. Contact Convergint today to discover how industries can enhance operations and security, positioning utilities for success in a rapidly evolving landscape.

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