Convergint’s affinity group for women, Convergint Women Connect, aims to evolve Convergint’s culture through advocacy, education, community, and visibility. Their mission is to make Convergint the most equitable and inclusive global service provider for women of all identities and backgrounds. Through visibility, CWC’s goal is to foster an environment that lifts underrepresented voices within Convergint and the industry through initiatives focused on recognition and networking. To recognize and celebrate women across Convergint Nation, Convergint Women Connect has created the Daily Difference Award.

The Daily Difference Award is a peer-nominated recognition award given to women at Convergint who make a daily difference by representing one of the company’s most deeply-held Values and Beliefs: I have integrity–it’s what I do when no one’s watching.

Last quarter, Heather Wildermuth was one of three Daily Difference Award recipients, recognized for her commitment to integrity and positive impact. Read the interview below to see how Heather consistently goes above and beyond to support her team and embody Convergint’s values.

“Heather always has a ‘can do’ attitude and always asks ‘how can I help?’. She works late, supports multiple roles, and handles after-hours calls to ensure customer needs are met safely and efficiently. Her dedication and positive attitude make her a true Convergint team player.”

Heather Wildermuth

Service Coordinator

Tell us a little bit about your career with Convergint.

I started my career with Convergint around two years ago as a Service Coordinator, focusing initially on fire systems. Over time, I expanded into security and worked closely with a dedicated team. It’s been a rewarding journey, growing my skills and contributing to our collective success in both fire and security solutions.

You won the Daily Difference Award based on your ongoing commitment to Convergint’s V&B: I have integrity–it’s what I do when no one’s watching. What does this value mean to you?

The value of integrity—doing the right thing even when no one is watching—means a lot to me. It’s about ensuring everyone is taken care of so that we can all feel better and function as a stronger team. If I can support my colleagues, especially the technicians, I’m always willing to go the extra mile. To me, they’re like family.

How are you actively working to grow and advance in your career?

I’m actively working to grow and advance in my career through continuous training. The support from management is excellent—they ensure we have access to training programs and resources, listen to our goals, and help us pursue additional certifications and training opportunities. Their guidance and support play a crucial role in my professional development.

What’s one item you can’t live without and why?

My phone is the one item I can’t live without. It’s not just for work; it keeps me connected with family, friends, and everything else I need, no matter where I am.

What is your secret to making a daily difference?

My secret to making a daily difference is positivity. Even on tough days, I try to remain optimistic and supportive because you never know what someone else might be going through. More support and positivity benefit everyone, including myself. Staying upbeat and proactive helps maintain a positive environment, which is crucial for personal and team success.

Explore Convergint Women Connect

Learn more below about Convergint’s affinity group for women, and their mission to make Convergint the most equitable and inclusive global service provider.

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