Convergint’s Utilities Team is Powering Up

I have nearly 20 years of experience in physical security with a focus on utilities and began my career at Florida Power & Light. As such, I am now an expert in driving innovation, regulatory compliance adherence, and operational efficiencies. I have successfully designed critical security plans for all sub-verticals in the sector. Given my tenure on both the sales and operations/engineering side of the business, I have an appreciation for the evolving challenges faced by security and facilities directors nationwide.

Prompted by the complexity of installations, engineering standards, and the configuration management of utility deployments, Convergint has formalized a vertical team of subject matter experts from around the industry. All members of our team have a high level of regulatory expertise and are deeply committed to serving as the utility market’s most trusted security service provider by driving thought leadership, innovation, and programmatic operational efficiencies. The use of structured implementation models is taken to the next level by our dedication to supporting compliance and efficiency via technology and smart investment.

Threats to security, including cyberattacks, are escalating industry-wide resulting in increased risk. In the meantime, facilities and resources are aging, and so are qualified employees. This creates operational and security gaps. And with increased pressure on the bottom line, systems need to be evaluated for opportunities for improved performance and payback.

The most significant opportunities in utilities right now are presented in technological solutions that do double-time for both security and operations. Market innovation is accelerating, and we now have the ability to offer truly comprehensive solutions that go far beyond compliance; enabling utilities to optimize operational efficiencies.

We at Convergint measure success just as our customers do. Regulatory compliance remains our number one priority. That said, mastering the complexities of this industry is no easy task. Our customers seek partners who are experts in the field with the ability to implement multi-layered, effective, and durable solutions. Furthermore, we have found that our culture of service is a strong complement to our capabilities.

Convergint has a superior understanding of regulation in the utilities sector and offers solution suites that:

• Comply with all applicable regulatory standards
• Support methodical process in customer operations
• Build on our past performance and industry expertise
• Leverage partner integrations/relationships
• Focus on innovation and industry leading technical capabilities

At Convergint, we believe in a service-first mission based on our Values and Beliefs. “We expect to be our customers’ best service provider–No matter what business we are in” is the cornerstone that sets the expectation of our colleagues to deliver excellent service to our customers. This includes leading the charge in transformative technologies for the benefit of the utilities sector. 

We are investing in digital transformation and future initiatives which will disrupt the current perception of security implementations. In leveraging our industry knowledge and progressive strategic mindset, Convergint is focused on effecting positive change and removing some of the operational silos that exist in the utilities industry.