Convergint is purpose-built to service global and enterprise accounts. Cutting edge technologies are complemented by the team’s proven programmatic approach that leverages client data and insights to work proactively with enterprises managing a dispersed multinational footprint. Convergint’s extensive program management capabilities ensure individualized and comprehensive support for customers seeking strategic optimization of security operations.

Why should global and enterprise accounts consider Convergint program management?

Convergint program management is centered around establishing and managing a robust program that follows a proven global and enterprise account process. Program managers, working with a lead account executive, incorporate governance through programs that reinforce customers’ strategies, ensuring consistent delivery of services. Supported by a distributed global presence and a strong partner network, Convergint program management ensures that all projects and services engagements are delivered on-time and on-budget.

What value does a program manager bring to global organizations?

  • Strategic support: Program managers are trusted advisors, collaborating with clients to align program goals with all stakeholders.
  • Project & service oversight: Managers oversee projects, support teams, enforce processes, and address issues for smooth execution.
  • Operational strategies: The program manager assists customers in achieving timely and cost-effective solutions, empowering them to maintain safe and secure facilities.
  • Effective communication: The program manager provides regular and proactive communications, ensuring efficient planning and successful delivery or our services.

How does Convergint consistently execute with excellence?

Convergint has extensive experience supporting global and enterprise accounts with program management. By following a proven process, Convergint is able to deliver operational excellence across all engagements.

The Convergint playbook: A shared guide outlining customer expectations and procedures, regularly updated for successful engagements. It’s a coauthored “rules of engagement” document.

Centralizing key processes: This streamlines actions with colleagues and partners, building scalable, successful programs that match customer’s long-term business goals.

Operational efficiencies and adherence to standards: Convergint’s program manager joins the customer’s team to assist with security solutions. Understanding their standards, regulations and strategy, the program manager helps institute governance around projects and services.

Continuous improvement and quality assurance: Convergint’s commitment to improvement keeps programs adaptable, refining processes. Quality checks validate excellence, regularly assessing performance and seeking customer input.

Proactive escalations and effective communication: Convergint offers updates, insights, and seeks feedback. Convergint’s program managers handle performance issues, involving stakeholders for swift resolution.

Tracking progress and regular business reviews: Convergint’s program team utilizes standard tools and reports to provide consolidated updates to customers, ensuring transparency and alignment.

Convergint’s program management represents a value-added service that caters to the needs of customers with multiple locations and a demand for centralized oversight. Design is formalized, and efficient execution ensures optimal project and service delivery.

Convergint empowers its dedicated team of program managers to oversee the total client program, spanning all geographies and connecting all stakeholders to ensure success. Convergint’s program management is the embodiment of its commitment to be the best service provider for global and enterprise accounts, reinforcing our position as a trusted strategic partner.

Contact us

Convergint’s dedicated strategic team serves as a single point of contact for security standards, specifications, and expectations on a global basis. With the global footprint required to meet the demands of fast-paced markets at a local level, Convergint provides customized solutions tailored to unique business needs. To explore Convergint’s capabilities further and receive a free initial consultation please reach out to a specialist today.

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