In an ever-changing world, safeguarding the well-being of people is paramount. From natural disasters to technological vulnerabilities, the need to protect individuals from various threats has become increasingly important. Lone workers in the utility industry are crucial in maintaining essential services that power people’s daily lives. These dedicated individuals often work in remote or isolated locations, facing unique risks and challenges. Therefore, it is of utmost importance that measures are in place to protect and support them. Whether it be remote workers, lone workers, frequent travelers, or corporate campuses, the safety of every individual is critical.

Recognizing this pressing need, Convergint and Everbridge have partnered to deploy state-of-the-art solutions and demonstrate unwavering dedication to ensuring the safety of individuals, organizations, and communities.

Everbridge technology with Convergint’s expertise enables organizations to be protected from the edge to the cloud, all while being as involved or as hands-off as they’d like. Convergint manages the implementation of Everbridge critical event management (CEM), delivering a turn-key and personalized solution to optimize your operational resilience and business continuity. Together, the two work strategically with customers to help reduce risk, meet regulations, and deliver a positive business return.

Protecting people everywhere

Everbridge offers innovative solutions to ensure the safety of individuals and communities. The advanced technology platform enables timely communication, incident management, and risk intelligence, empowering safety professionals to swiftly respond to emergencies and mitigate potential threats.

  • Safe corridors

    A safe corridor ensures the safety of lone workers in potentially unsafe situations. They regularly check in with the organization, and if they fail to do so, a panic message is triggered, indicating potential danger. The Everbridge mobile app offers virtual escorting through the safe corridor functionality. When enabled, employees can leave digital traces of their whereabouts. Regular check-ins will be mandatory, and failure to do so will automatically activate an SOS, prompting an emergency request.

  • Wearable technology

    Organizations should provide a physical panic button that can be worn for easy access. When a lone worker feels unsafe, they can simply press the button to initiate an alert and prompt a response from the organization. This discreet and easily accessible option ensures quick action in emergency situations.

  • Two-way communication

    Two-way communication enables employees to respond to SMS messages or polls, indicating their safety status (“I’m safe” or “I need help”). This provides peace of mind for organizations, as they can verify the well-being of at-risk employees. It also facilitates alerting, informing, and reporting on employee safety and locations.

  • Dynamic locations

    An incident map continuously integrates data from access control systems, travel management systems, HR systems, smartphones, and other sources to display employees’ last known and expected locations. This allows for efficient insight and visualization of employee movements on a single map.

  • Incident zones

    By utilizing GPS data, virtual geographic boundaries are established around a critical event. When a device with the Everbridge Mobile App approaches the incident zone, automatic notifications and alerts are triggered. This proactive system ensures that relevant individuals are promptly informed and alerted when they are in close proximity to the incident area.

  • Social listening

    Distill critical intelligence amidst the noise from social media, blogs, forums, and the dark web based on key terms, phrases, and other data that’s relevant to you. Before an incident escalates, deploy custom alerts to communicate with relevant stakeholders.

  • Data visualization

    Achieve visual situational awareness via a common operating picture. Leverage real-time risk and threat intelligence feeds including hyper-local risk and location data correlation to evaluate potential impacts on employees, travelers, buildings, and operations.

  • Remote guarding

    When a threat is detected or reported, the security team are immediately presented with the real-time video feeds from the nearest security cameras. If the situation requires rapid response, integration into systems such as security lighting and access control can help keep your people safe until responders arrive on the scene.

About Everbridge

Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. To learn more about services and solutions provided by Convergint and Everbridge, contact an expert today.

Effective security and safety is a multi-layered approach involving people, processes, and technologies. Convergint-provided products and services are only one part of this multi-layered approach, will not detect or prevent all threats or solve every risk, and should not be your sole method of security or safety. Please see the “IMPORTANT PRODUCT SAFETY AND SERVICE INFORMATION” documentation, available at convergint.com/terms, prior to using a Convergint-installed system.

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